The ideal candidate will possess the following:

• Minimum of 3 years experience in a customer support role in a technology service environment.
• Demonstrable track record of first class customer service.
• Sound technical skills with underlying understanding of the ASP environment and java-based technology.
• Ability to translate complex technical information and communicate in a clear and concise manner.
• Strong interpersonal skills Mathematical finesse, with strong Excel spreadsheet skills.
• Confident and helpful personality.
• Effective problem solving skills from diagnosis to resolution.
• Ability and willingness to occasionally work late hours under pressure.
• Excellent academic and training record. Exceptional English language skills.

A working knowledge of the following is desirable:

• Salesforce.com
• Webex
• Data feed market delivery on mobile devices

You are:

• A self starter, able to show initiative with a roll-up sleeves and get the job done approach.
• A pragmatic problem-solver, dedicated to resolving issues for the customer.
• A friendly and productive team player.

You will work with an international client base and report directly to the EMEA Sales Manager.
In return, OILspace offers a diverse, challenging and rewarding role with a gotiable salary + bonus + benefits.

If you are the one we are looking for, please forward your CV and a covering letter outlining why you are an ideal candidate for the role to yagneshsavania@oilspace.com